Payment reminder to send to the household manager (or even group payment reminder)
terminated
Bruno DRUENNE
It would be useful if the “Resend the payment request email” button (for example in paid subscription groups) was sent to the registered person or to their relatives (as for emails).
Currently, a child without an email address prevents this email from being sent (unless you put their parents' address in their personal field, for lack of anything better, but that's not the basic idea of how Enoria works it seems to me).
Another solution, perhaps more interesting, would be to add this payment reminder function not in groups/activities, but in the Home of the persons concerned, making it possible to request a group payment (with the sum of all pending payments). Making life easier for parents by only asking them for one payment transaction (and reducing Stripe fees (by a small amount, it is true).
(I don't think the request has already been made here on Canny)
A
Alain
updated the status to
terminated
Bruno DRUENNE
If I am not mistaken, the “Resend payment request email” button now also sends to the household manager. Thanks!
On the other hand, this button only appears if the registration was done via a registration form (given the logic of retrieving the payment invitation message for this registration form). However, some registrations are made by group leaders (I know, it's not ideal). Hence the reactivation of the idea of a payment reminder button grouped by household. Let's see where to put this button... especially so that it is accessible from the lists of group members...
Cédric van WAESBERGHE
There is indeed something to dig into. But perhaps it should be possible to personalize the message of this reminder message to write in “pastoral” terms.
Benoît CHASTEAU DE BALYON
To complete this request, would it be possible for a link to be made on the payment to the page: https://web.enoria.app/paiement/add